Purpose

This program is devoted to: (1) an overview of Johari Model of interpersonal communication; and (2) the analysis of one's own individual communication practices and how they might influence the total organizational climate.

What is The Johari Window?

Communication plays a vital role in the success of any organization. Every Leader/Manager must create an environment that engenders trust and mutual sharing of information. Our interpersonal communication skills makes the work climate more productive - or less so. This program reveals how this dynamic can work for you, and is devoted to (1) an overview of a model of interpersonal communication called; The Johari Window and (2) the analysis of one's own individual communication practices and how they might influence the total organizational climate.

The Johari Window, named after the first names of its inventors, Joseph Luft and Harry Ingham, is one of the most useful and popular models describing the process of human interaction. It is essentially an information processing model. A four paned "window," as illustrated above, divides personal awareness into four different types, as represented by its four quadrants: open (arena), blind, hidden (façade), and unknown. The lines dividing the four panes are like window shades, which can move as an interaction progresses.

Who Benefits?

Since this training module addresses a fundamental issue in managerial performance, it is appropriate for team leaders and all levels of management and supervision. It is also appropriate as a preparation experience for those who are contemplating moving into the managerial or supervisory ranks.

This Module helps you to: 
                                                                                                
By utilizing feedback from the model can help us to enlarge our field of open communication (arena), to cultivate trust, and ultimately; to improve communication skills, interpersonal skills and to build stronger relationships with those we interact with.

Specific Objectives:

• To observe, through a video-based role-play, the characteristics and psychological impact of various interpersonal "styles" as a basis for group discussion;
• To introduce the Johari Window model of interpersonal processes as a way of "debriefing" the group discussion and conceptualizing the complexities and subtleties of interpersonal dynamics, with particular emphasis on the effects of one's style of relating to others;
• To provide a collection of objective, data-based feedback regarding one's practices with subordinates, colleagues, and superiors (through the use of the Personnel Relations Survey (PRS) and link this data to the back-home system through the use of subordinate assessments (through the use of the Management Relations Survey (MRS);
• To provide an opportunity to analyze and identify both personal and organizational factors that influence - either in a facilitative or inhibitory way - the use of basic interpersonal processes in the building of relationships and the creation of organizational climates;
• To provide a conceptual and data-based catalyst for discussion and critique of relationships back home. Participants are encouraged to get together with those co-workers who have rated them in order to share the Johari concept, one's own assessment of personal practices, and to review past practices as a way to plan for the future.

Duration: 4 ½ hours                                                                                           Class Size: 8-16